24X7 Remote Monitoring & End-to-End Network Management
Thinking Ahead of the Problem
When your network stops working, the majority of your organization stops working. It seems today that most business processes and activities involve the functionality of your IT Systems and these systems all require working networks.
Fortunately, intelliNet invests heavily in the development and refinement of our Network Operations Centre (NOC) technologies and Best Practices. We have been doing so since 2001. In simple terms, our Managed Services group can remotely monitor your systems on an unattended basis and receive notifications of network problems which we can often resolve “before” they affect your user communities.
Remote Monitoring & Management Tools
Our advanced array of Remote System Monitoring tools scan your systems 24X7 and will alert us to thresholds that are being compromised. By being notified to the seemingly endless complexities that can interrupt your systems, our Network Engineers can often prevent the malfunction from manifesting itself for your end users and subsequently research the cause and configure changes to avoid recurrence of the threats.
intelliNet’s Managed Services technologies enable us to troubleshoot and pinpoint issues across the entire network ensuring that your network is fast and reliable, regardless of the applications it supports.
Features
With intelliNet’s Managed Services we have complete visibility of all the technologies impacting the end user experience. Our NOC provides our Network Engineers unified management of all devices, applications and networks resulting in increased uptime, stability and security.
By reducing costly on-site visits with comprehensive remote management of your End-to-End network, we reduce the time it takes to effectively boost the timeliness of our service delivery.
Automated On-Boarding & Discovery
Our Managed Services tools allow for the automatic discovery of all devices including Servers, Desk Tops, Laptops, Smart Phones, Tablets, Network Infrastructure, Printers and any other IP-based devices.
Once the devices are discovered, management supports:
- Real Time Alerts
- Monitoring Dashboards
- Patch Management
- Power Management
- Network Audits
- Remote Remediation
- Automation Templates
- Detailed Reporting
Broad System Performance Reporting
Numerous standard reports including custom reporting capabilities are available to assess and manage system performance and malfunctions. Trends and recurrences can be analyzed to provide focus on areas to improve stability.
Servers, Networks, Desk-Tops & Mobile Devices Management
Worry-Free Managed IT Services Providing Complete Peace-of-Mind
Servers
- Health Availability Monitoring
- Event Log Monitoring & Management
- System Capacities Monitoring
- Virus & Security Threat Management
- User Account Management
- Patch Management
Networks
- Firewall Monitoring & Management
- End-to-End Point LAN & WAN Support
- VPN Encryption Maintenance
- Website Filtering Management
- Firmware Management
Desk-Tops
- Microsoft Office Applications Support
- Software License Management
- Virus & Security Threat Management
- Software Systems Cleanse Support
- Patch Management
Mobile Devices
- Synchronization Management
- Security Configuration & Management
- Location & Security of Missing Devices
- Decommissioning & Removal of Data
Managed Services . . . Powered by intelliNet.